QV Service and Support

Service & Support

Why QualiVision is Your Reliable Partner

QualiVision AG has more than 25 years of experience in the print and product inspection for Pharma, Medtech, Retail and Food.

We are proud on our software which is fully developed in-house and can be tailored to your needs.

We will work together with you during the whole project from the pre-study to the installation and beyond. During the whole time and later during production you have direct access to our highly skilled engineers.

Inhouse built Software

Preventive Maintenance

Service Level Agreements

Engineering Network

Fast and Reliable SeRVICE

Our skilled engineers will support your production line during the whole lifecycle
Software fully developed internally, no dependencies and thus fast support and bugfixing guaranteed
Two units based in Germany and Switzerland
Forward and backward compatibility in case of hardware or OS changes

Field Experience

Our software runs on 3000+ machines in Pharma and MedTech
Over 1600 installed machines in the printing business
We are Track&Trace experts with over 15 years of experience from many Pharma installations
Strong DeepLearning expertise with proven track-record from multiple systems
More than 25 years of experience in the print and inspect business

Service Level agreements & service models

Defined service level agreements according to your needs
Higher priority within the queue
Choose your payment model. Either with an service account or by incident.

Spare part Packages & Maintenance

More uptime due to reliable systems
Maintenance of soft- and hardware
Guaranteed performance