Service & Support

Why QualiVision is Your Reliable Partner

QualiVision AG has more than 25 years of experience in the print and product inspection for Pharma, Medtech, Retail and Food.

We are proud on our software which is fully developed in-house and can be tailored to your needs.

We will work together with you during the whole project from the pre-study to the installation and beyond. During the whole time and later during production you have direct access to our highly skilled engineers.

Inhouse built Software
Preventive Maintenance
Service Level Agreements
Engineering Network

Fast and Reliable SeRVICE

  • Our skilled engineers will support your production line during the whole lifecycle
  • Software fully developed internally, no dependencies and thus fast support and bugfixing guaranteed
  • Two units based in Germany and Switzerland
  • Forward and backward compatibility in case of hardware or OS changes

Field Experience

  • Our software runs on 3000+ machines in Pharma and MedTech
  • Over 1600 installed machines in the printing business
  • We are Track&Trace experts with over 15 years of experience from many Pharma installations
  • Strong DeepLearning expertise with proven track-record from multiple systems
  • More than 25 years of experience in the print and inspect business

Service Level agreements & service models

  • Defined service level agreements according to your needs
  • Higher priority within the queue
  • Choose your payment model. Either with an service account or by incident.

Spare part Packages & Maintenance

  • More uptime due to reliable systems
  • Maintenance of soft- and hardware
  • Guaranteed performance